IRCTC Customer care numbers, email ids and office details

You can contact IRCTC for any Doubts/ Queries/ Complaints/ Appreciations regarding bookings/services  Customer Support at
below mentioned numbers :

24 Hrs. customer care:

011-23340000

MON - SAT(10 AM - 6 PM):

011-23344787,  
011-23345800,

Chennai Customer Care No.:
044-25300000 or

For Railway tickets booked through IRCTC
General Information I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets : etickets@irctc.co.in
For Shubhyatra users shubhyatra@irctc.co.in
For Mumbai Suburban Season tickets seasontickets@irctc.co.in

Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/011-23311264
Fax: 011-23311259