You can contact IRCTC for any Doubts/ Queries/ Complaints/ Appreciations regarding bookings/services Customer Support at below mentioned numbers : 24 Hrs. customer care: 011-23340000 MON - SAT(10 AM - 6 PM): 011-23344787, 011-23345800, Chennai Customer Care No.: 044-25300000 or For Railway tickets booked through IRCTC General Information I-tickets/e-tickets: care@irctc.co.in For Cancellation E-tickets : etickets@irctc.co.in For Shubhyatra users shubhyatra@irctc.co.in For Mumbai Suburban Season tickets seasontickets@irctc.co.in Registered Office / Corporate Office : Indian Railway Catering and Tourism Corporation Ltd., 9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi 110001. Tel: 011-23311263/011-23311264 Fax: 011-23311259